1.The end users of equipment abroad can notice the technique problem incurred on their equipment to the equipment manufacturer in exporting country.
2. The manufacturer sends the requirements for transnational services at site directly via CIS global web (without the CIS liaison of Schneider Electric in exporting country).
3. The CIS liaison of Schneider Electric in exporting country and that in targeting country as well as the CIS manager from the headquarter in France receive the requirements for transnational technology services at the same time via CIS web and deal with it at the earliest time.
4. The CIS liaisons of Schneider Electric where the end user locates receive such requirement from China at real time and organize after-sales engineer as quickly as possible to provide the end user with services at the site.
5. After the site services, a Service Technology Report will be sent directly to the manufacturer via CIS global web. |
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